Use our Order Support form or email support@moonfab.com for assistance.

For help with placing an order or for assistance with an existing order, please contact Moon Customer Experience through our <a class="fr-strong" href="https://moonfab.co/order-support/">Order Support contact form</a> or email us at <a class="fr-strong" href="mailto:support@moonfab.com">support@moonfab.com</a>.

I'm having trouble placing my order. Who do I contact for assistance?

If you have a discount code, add MoonShade to your cart. Then, enter your code into the box next to the “Apply Coupon” button. Once your code is entered, click “Apply Coupon,” and you’ll see the discount reflected in your shopping cart.

If you have a discount code, add MoonShade to your cart and proceed to Checkout<a href="https://moonfab.co/buy-moonshade"></a>. <span id="isPasted" style="color: rgb(65, 65, 65); font-family: sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Next to the text reading &quot;Have a coupon?&quot;, click where it says &quot;Click here&quot;. Enter the discount code in the box next to &quot;Apply Coupon&quot; and click &quot;Apply Coupon&quot;. The discount, if valid, will be reflected in the shopping cart.To add a discount code on our mobile site, click the &quot;Details&quot; button at the top of the Checkout page. Next to the text &quot;Have a coupon?&quot;, click where it says &quot;Click here&quot;. Enter the discount code in the box next to &quot;Apply Coupon&quot; and click &quot;Apply Coupon&quot;. The discount, if valid, will be reflected in the shopping cart.For help with placing an order or for assistance with an existing order, please contact Moon Customer Experience through our <a class="fr-strong" href="https://moonfab.co/order-support/" id="isPasted">Order Support contact form</a> or email us at <a class="fr-strong" href="mailto:support@moonfab.com">support@moonfab.com</a>.

How do I apply a coupon/discount code?

MoonShade is available at moonfab.com and select retailers.

MoonShade is currently available at <a class="fr-strong" href="//moonfab.com">moonfab.com</a> and a small number of select retailers. Click <a class="fr-strong" href="https://moonfab.co/buy-moonshade">here</a> to add MoonShade to your cart.

Where can I buy MoonShade?

Orders typically ship in 1-3 business days, but it may be longer during peak seasons.

Processing times may vary depending on season and shipping volume. Processing times are typically 1-3 business days during most of the year, and may be 3-5+ business days during peak seasons (spring and summer). If you need your order more quickly, contact us through our <a class="fr-strong" href="https://moonfab.com/order-support/">Order Support contact form</a>, or email <a class="fr-strong" href="mailto:support@moonfab.com">support@moonfab.com</a> for assistance.

How long does it take for my order to be processed?

Moon currently offers shipping within the United States and to Canada, the United Kingdom, Ireland, Germany, Australia, and New Zealand. To receive an accurate shipping calculation for your destination, add MoonShade and other items to your cart. The

<span id="isPasted" style="color: rgb(59, 71, 82); font-family: LtoPoligon, &quot;Helvetica Neue&quot;, Arial, &quot;Noto Sans&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Moon currently offers shipping within the United States and to Canada, the United Kingdom, Ireland, Germany, Australia, and New Zealand. To receive an accurate shipping calculation for your destination, add MoonShade and other items to your cart. T<span style="color: rgb(59, 71, 82); font-family: LtoPoligon, &quot;Helvetica Neue&quot;, Arial, &quot;Noto Sans&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">hen, click &#x201C;Change Address&#x201D; near the bottom right corner of the page to enter your shipping information.<p id="isPasted" style="box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; color: rgb(59, 71, 82); font-family: LtoPoligon, &quot;Helvetica Neue&quot;, Arial, &quot;Noto Sans&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">NOTE: Orders shipped to destinations outside of the United States are delivered duty unpaid (DDU). The recipient of the shipment will be responsible for paying any duties and taxes that the destination country charges for importing goods. You are responsible for calculating the exact duty and taxes owed for your specific order before placing your order. For questions about international orders, contact us using our <a class="fr-strong" href="https://moonfab.com/order-support/">Order Support contact form</a> or email us at <a class="fr-strong" href="mailto:support@moonfab.com">support@moonfab.com</a>.

Does Moon offer international shipping?

Links for providing Moon with your feedback.

<p id="isPasted" style="box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; color: rgb(59, 71, 82); font-family: LtoPoligon, &quot;Helvetica Neue&quot;, Arial, &quot;Noto Sans&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We&#x2019;d love to hear from you. Use the following links to ask a question or give feedback on your experience with MoonShade.<ul style="box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; color: rgb(59, 71, 82); font-family: LtoPoligon, &quot;Helvetica Neue&quot;, Arial, &quot;Noto Sans&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li style="box-sizing: border-box;"><a class="fr-strong" href="https://moonfab.co/order-support/" style="box-sizing: border-box; color: rgb(59, 71, 82); text-decoration: none; background-color: transparent;">Order/Sales Support</a></li><li style="box-sizing: border-box;"><a class="fr-strong" href="https://moonfab.co/product-support/" style="box-sizing: border-box; color: rgb(59, 71, 82); text-decoration: none; background-color: transparent;">Product Support</a></li><li style="box-sizing: border-box;"><a class="fr-strong" href="https://moonfab.co/leave-a-review/" style="box-sizing: border-box; color: rgb(59, 71, 82); text-decoration: none; background-color: transparent;">Leave a Review</a></li></ul>

How can I provide feedback about Moon products?

Send us an email with any questions and we'll typically get back to you within two business days.

Purchasing & Shipping

I'm having trouble placing my order. Who do I contact for assistance?

How do I apply a coupon/discount code?

Where can I buy MoonShade?

How long does it take for my order to be processed?

Does Moon offer international shipping?

How can I provide feedback about Moon products?

How can I provide feedback about Moon products?