Instructions and tips for caring for and cleaning Moon products.

Like any sunshade, awning, or other hardworking piece of gear, giving your MoonShade a little TLC from time to time will help extend its useable life. The Basics: Wash it when it&#x2019;s dirty. Let it Dry. Store it Dry. CLEANKeeping MoonShade&apos;s fabric and poles clean will help to extend the life and performance of MoonShade. Clean your shade after each trip or periodically/seasonally depending on the amount of use. Take special care to clean MoonShade if it&#x2019;s been exposed to especially grimy and gritty things like tree sap, bird droppings, fine dust, sand, or salt/sea-spray from the ocean air. Salts can be particularly damaging, so always wipe down your shade, all poles, and any other accessories after leaving an ocean environment.Often an easy wipe down with a damp cloth is all that is needed; however, below are some additional tips for cleaning.To Clean:Never machine wash or dry MoonShade fabric. Hand wash only!Use a mild, non-detergent soap and a soft bristle or non-abrasive brush or sponge.Avoid using any harsh household cleaners such as bleach, harsh dish soaps, spot removers, or other laundry pre-wash products. Also avoid perfumed products.Don&#x2019;t forget to wipe down the poles! Use a washcloth or soft sponge to wipe any dirt, grime, etc. off the poles.Rinse everything with cool/cold water.Allow all MoonShade components to completely air dry before storing. See below for more drying info and tips! TREATIt&#x2019;s not a bad idea to reapply UV protectant annually* to MoonShade&apos;s fabric canopy. While MoonShade fabric is constructed of a heavy UV-coated polyester, reapplying UV protectant annually will help to extend the life of the fabric. When searching for a fabric UV protectant, make sure the protectant is made for polyester and not other materials.*How often you need to reapply will depend on how often you are using MoonShade. If it&#x2019;s something you are busting out quite a bit (hooray!), reapply annually. If you only use MoonShade from time-to-time, you won&#x2019;t need to reapply as often. DRYIf it has rained, you&#x2019;ve washed MoonShade, or it&#x2019;s otherwise gotten wet in a massive water balloon fight or sprinkler storm, make sure to let everything, especially MoonShade&apos;s fabric, dry out before packing it away.Never pack MoonShade away when it is still wet!! Storing while wet is one of the quickest and easiest ways to damage your MoonShade. Storing the fabric while wet, especially in hot or warm weather, can cause the fabric to mildew. Not only will mildew give your tent a particular funk, it can also break down fabric coatings and may leave stains. Stains from mildew are often permanent and the use of harsh chemical cleaners to remove mildew or other stains can damage MoonShade&apos;s fabric and fabric coatings.Mildew, dirt, stains and/or damage from improper use of sprays, coatings, cleaning agents, or other non-recommended substances are not considered a manufacturer&#x2019;s defect and are not covered under the product warranty.To Dry:Unfold MoonShade completely.Drape or hang it indoors or in a shaded outdoor spot. Shaded, you say? Yes. Your MoonShade works hard to keep you in MoonShade. Whenever possible, give it a break from UV rays and dry it out in a shaded area.Allow to air dry completely. STOREEnsure the entire shade and all components are dry before folding it up and storing it away. It&#x2019;s equally important that you store your shade in a cool dry place. Storing in a warm, damp, or musty location, such as a basement, attic, or car trunk, can also cause mildew. If can&apos;t store MoonShade in a cool, dry place, consider storing it in a sealed plastic tub, bin, or another container. Moisture absorbing packets can help keep the contents of storage bins safe from moisture damage.

How do I care for and clean my Moon products?

Product warnings and additional recommendations.

<p id="isPasted" style="box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; color: rgb(59, 71, 82); font-family: LtoPoligon, &quot;Helvetica Neue&quot;, Arial, &quot;Noto Sans&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Everything comes with a disclaimer tag&#x2026; what are the product warnings?<p style="box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; color: rgb(59, 71, 82); font-family: LtoPoligon, &quot;Helvetica Neue&quot;, Arial, &quot;Noto Sans&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">To protect yourself, others, and MoonShade, please take the following precautions:<h4 style="box-sizing: border-box; margin-top: 0px; margin-bottom: 0.5rem; font-family: LtoPoligon, &quot;Helvetica Neue&quot;, Arial, &quot;Noto Sans&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; font-weight: bold; line-height: 1.25; font-size: 16px; letter-spacing: 0.125rem; text-transform: uppercase; color: rgb(59, 71, 82); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: left; text-indent: 0px; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id> </h4><h4 style="box-sizing: border-box; margin-top: 0px; margin-bottom: 0.5rem; font-family: LtoPoligon, &quot;Helvetica Neue&quot;, Arial, &quot;Noto Sans&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; font-weight: bold; line-height: 1.25; font-size: 16px; letter-spacing: 0.125rem; text-transform: uppercase; color: rgb(59, 71, 82); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: left; text-indent: 0px; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="keep-away-from-flames">KEEP AWAY FROM FLAMES.</h4><p style="box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; color: rgb(59, 71, 82); font-family: LtoPoligon, &quot;Helvetica Neue&quot;, Arial, &quot;Noto Sans&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Keep all flames and heat sources away from MoonShade fabric. Nylon, polyester, and other synthetic fabrics typically resist ignition; however, if left in continuous contact with a flame source, they will ignite. Once they do start to burn and melt, they will turn into a molten goo that is very scary and will cause serious burns. Keep your shade well away from all flame sources.<h4 style="box-sizing: border-box; margin-top: 0px; margin-bottom: 0.5rem; font-family: LtoPoligon, &quot;Helvetica Neue&quot;, Arial, &quot;Noto Sans&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; font-weight: bold; line-height: 1.25; font-size: 16px; letter-spacing: 0.125rem; text-transform: uppercase; color: rgb(59, 71, 82); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: left; text-indent: 0px; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="-1"> </h4><h4 style="box-sizing: border-box; margin-top: 0px; margin-bottom: 0.5rem; font-family: LtoPoligon, &quot;Helvetica Neue&quot;, Arial, &quot;Noto Sans&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; font-weight: bold; line-height: 1.25; font-size: 16px; letter-spacing: 0.125rem; text-transform: uppercase; color: rgb(59, 71, 82); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: left; text-indent: 0px; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="dont-set-up-in-high-winds">DON&#x2019;T SET UP IN HIGH WINDS.</h4><p style="box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; color: rgb(59, 71, 82); font-family: LtoPoligon, &quot;Helvetica Neue&quot;, Arial, &quot;Noto Sans&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">With solid structural anchoring, secure guylines and ground stakes, and an eye on the weather, MoonShade can withstand moderate winds. We do not provide a maximum windspeed estimate as MoonShade&apos;s stability in wind depends on user setup. MoonShade, like most awnings, is not engineered for extreme weather or environments.<h4 style="box-sizing: border-box; margin-top: 0px; margin-bottom: 0.5rem; font-family: LtoPoligon, &quot;Helvetica Neue&quot;, Arial, &quot;Noto Sans&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; font-weight: bold; line-height: 1.25; font-size: 16px; letter-spacing: 0.125rem; text-transform: uppercase; color: rgb(59, 71, 82); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: left; text-indent: 0px; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="-2"> </h4><h4 style="box-sizing: border-box; margin-top: 0px; margin-bottom: 0.5rem; font-family: LtoPoligon, &quot;Helvetica Neue&quot;, Arial, &quot;Noto Sans&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; font-weight: bold; line-height: 1.25; font-size: 16px; letter-spacing: 0.125rem; text-transform: uppercase; color: rgb(59, 71, 82); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: left; text-indent: 0px; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="always-make-sure-all-guylines-are-secure">ALWAYS MAKE SURE ALL GUYLINES ARE SECURE.</h4><p style="box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; color: rgb(59, 71, 82); font-family: LtoPoligon, &quot;Helvetica Neue&quot;, Arial, &quot;Noto Sans&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Take care to ensure that all guylines are secure and fully tensioned to ensure your MoonShade is as stable as possible.<h4 style="box-sizing: border-box; margin-top: 0px; margin-bottom: 0.5rem; font-family: LtoPoligon, &quot;Helvetica Neue&quot;, Arial, &quot;Noto Sans&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; font-weight: bold; line-height: 1.25; font-size: 16px; letter-spacing: 0.125rem; text-transform: uppercase; color: rgb(59, 71, 82); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: left; text-indent: 0px; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="-3"> </h4><h4 style="box-sizing: border-box; margin-top: 0px; margin-bottom: 0.5rem; font-family: LtoPoligon, &quot;Helvetica Neue&quot;, Arial, &quot;Noto Sans&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; font-weight: bold; line-height: 1.25; font-size: 16px; letter-spacing: 0.125rem; text-transform: uppercase; color: rgb(59, 71, 82); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: left; text-indent: 0px; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="do-not-leave-your-moonshade-set-up-unattended">DO NOT LEAVE YOUR MOONSHADE SET UP UNATTENDED.</h4><p style="box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; color: rgb(59, 71, 82); font-family: LtoPoligon, &quot;Helvetica Neue&quot;, Arial, &quot;Noto Sans&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Don&#x2019;t leave MoonShade set up unattended for long periods of time. In the event of a freak wind, storm, or other disaster, it&#x2019;s best to be near. This includes overnight while sleeping. Waking up to a bent MoonShade (or no MoonShade at all!) is a quick way to ruin a trip.<h4 style="box-sizing: border-box; margin-top: 0px; margin-bottom: 0.5rem; font-family: LtoPoligon, &quot;Helvetica Neue&quot;, Arial, &quot;Noto Sans&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; font-weight: bold; line-height: 1.25; font-size: 16px; letter-spacing: 0.125rem; text-transform: uppercase; color: rgb(59, 71, 82); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: left; text-indent: 0px; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="-4"> </h4><h4 style="box-sizing: border-box; margin-top: 0px; margin-bottom: 0.5rem; font-family: LtoPoligon, &quot;Helvetica Neue&quot;, Arial, &quot;Noto Sans&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; font-weight: bold; line-height: 1.25; font-size: 16px; letter-spacing: 0.125rem; text-transform: uppercase; color: rgb(59, 71, 82); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: left; text-indent: 0px; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="do-not-spray-moonshade-fabric-with-other-coatingstreatmentsmaterials">DO NOT SPRAY MOONSHADE FABRIC WITH OTHER COATINGS/TREATMENTS/MATERIALS.</h4><p style="box-sizing: border-box; margin-top: 0px; margin-bottom: 0px; color: rgb(59, 71, 82); font-family: LtoPoligon, &quot;Helvetica Neue&quot;, Arial, &quot;Noto Sans&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Other than reapplying UV Protectant annually and using a mild soap to clean MoonShade, do not use any other sprays, coatings, cleaners or other substances on MoonShade fabric.

What other recommendations should I consider?

SUMMARYWe built MoonShade to last a long time and we guarantee it against defects for the life of the product. Like anything else used in the sun, it won&#x2019;t last forever. But, until the elements take their toll, we&#x2019;ve got you covered. When MoonShade&apos;s fabric finally succumbs to the elements, you can purchase a replacement shade fabric by contacting us. The price of the replacement shade fabric will be considerably less than a replacement MoonShade. DETAILSWe guarantee your MoonShade against materials and construction defects for the life of the product. For our purposes, the life of the product means the life of the ripstop polyester canvas material that MoonShade fabric is made out of. This, like any fabric, will eventually succumb to the effects of the elements, especially UV rays. How long it lasts depends on how much sun it&#x2019;s exposed to, but we built it out of heavy UV-coated polyester so it will last a long time. If anything breaks or falls apart before this fabric reaches the end of its serviceable life, we will repair or replace, at our option, the defective component(s), free of charge. Basically what this means is if the fabric is brittle and worn out, then it&#x2019;s time to get a new one, but if anything else breaks before that happens, we will take care of it.Note that mildew, dirt, stains, and/or damage from improper use of sprays, coatings, cleaning agents, or other non-recommended substances are not considered a manufacturer&#x2019;s defect and are not covered under the product warranty. REGISTRATIONThis warranty applies to the original purchaser of MoonShade and is not transferable. At this time, your original transaction receipt is all you need for warranty assistance. <a class="fr-strong" href="https://moonfab.com/order-support/">Contact us here</a> or email us at <a class="fr-strong" href="mailto:support@moonfab.com">support@moonfab.com</a> for warranty service.

What is covered by the product warranty?

Send us an email with any questions and we'll typically get back to you within two business days.

Product Care & Warranty

How do I care for and clean my Moon products?

What other recommendations should I consider?

What is covered by the product warranty?